Etherly Assistant
The Etherly Assistant is the built-in AI assistant in Etherly Sync. Click the button in the bottom-right corner of any page to open it (press Escape to close).What it can do
- Answer questions about how the app works, VAT rules, myDATA, and the climate resilience fee
- Identify missing configuration and guide you through setup step by step
- Assign organisations, VAT rates, and climate fee rates to properties on your behalf (after confirmation)
- Check sync status — worker health, last sync time, stuck or failed jobs
- Look up a booking by guest name or ID and explain why a document was not issued
- Navigate directly to the relevant settings page when action is needed
- Answer performance and analytics questions about your properties — revenue, occupancy, ADR/RevPAR, channel profitability, seasonality, cleaning/operational backlog, and comparisons against the local market and competitors
- When a performance question has no data to show yet, explain why instead of just saying “no bookings” — for example, when a booking channel’s first sync is still pending
- Explain short-term rental industry terminology — PMS, Channel Manager, RevPAR, ADR, Occupancy Rate, and more
- Offer to connect you with the support team and log your request, if it looks like you need extra help
What it cannot do
- Issue, cancel, or resend invoices or receipts directly — document issuance is automatic once a booking is ready
- Show guest email, phone, or other personal details — only name, property, dates, and status